Official Documents

789k Terms and Conditions – Complete Platform Usage Guide

Please read this document carefully before using any 789k services. By registering or using our platform, you agree to be bound by all terms stated herein.

Updated: 1 January 2026 Malay Version 4.2 12 Sections
Account Eligibility

Only players aged 18 and above are eligible to open an account at 789k. Only one account is permitted per user, device, or IP address.

Deposits & Withdrawals

All deposits are processed instantly via FPX and Malaysian digital wallets. Withdrawals are processed within 15–120 minutes after KYC verification is completed.

Bonus Policy

All bonuses are subject to the specified wagering requirements. Bonuses may only be used within the stated validity period and are subject to maximum betting limits.

Account Security

You are solely responsible for the security of your password and account. 789k will never request your password through any communication channel.

Prohibited Conduct

Fraud, collusion, use of automation software (bots), money laundering, and any attempt to exploit the system will result in immediate account closure.

Responsible Gaming

789k provides self-management tools including deposit limits, loss limits, and self-exclusion options to help you play responsibly at all times.

Last updated: 1 January 2026
01

Introduction & Acceptance of Terms

Welcome to 789k, an online entertainment platform designed specifically for Malaysian players. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("User" or "Member") and 789k ("Company", "we", or "Platform").

By accessing the 789k website at 789k.ml, downloading our mobile app, registering an account, or using any part of our services, you hereby confirm that you have read, understood, and agreed to be bound by all terms stated in this document, together with Privacy Policy and Responsible Gaming Policy our, which also forms part of this agreement.

If you disagree with any part of these Terms, you are not permitted to use the 789k platform. Please contact our support team via live chat or email if you require further clarification before registering.

Important Note: These terms may be updated from time to time. You will be notified via email or in-account notification when significant changes are made. Continued use of the platform after such notification constitutes your acceptance of the updated terms.

02

Eligibility & Account Registration

Age Requirement

789k platform is exclusively for individuals aged 18 and above. We use an age verification system during the registration process and at the time of the first withdrawal request. If it is found that a member has provided false information regarding their age, the account will be closed immediately and any remaining balance may be forfeited.

One Account Per User

Each individual is only permitted to own one (1) active account at 789k. This covers one account per name, email address, phone number, IP address, device, and withdrawal address. Holding multiple accounts is a serious violation of these Terms and may result in the closure of all associated accounts and forfeiture of any wins obtained.

Accurate Registration Information

You are required to provide accurate, truthful, and up-to-date information during registration. This includes your full name, date of birth, active mobile number, and a valid email address. 789k reserves the right to request official document verification (KYC) at any time to confirm your identity.

789k's KYC verification process is typically completed within 24 business hours. You will need to provide a copy of your Malaysian identity card (MyKad) or valid passport along with proof of current residence.

Corporate & Third-Party Accounts

Accounts at 789k may only be used for personal purposes. Use of an account on behalf of a company, association, or any third party is strictly prohibited without written consent from 789k. You are also not permitted to play using funds belonging to another person or deposit funds into another person's account without their knowledge.

03

Deposit & Payment Methods

789k accepts a variety of payment methods popular among Malaysian players. All deposits are processed using secure payment infrastructure encrypted with 256-bit SSL.

Payment Methods Processing Time Minimum Limit Maximum Limit
FPX (All Major Banks) Instant RM 20 RM 30,000
Touch 'n Go eWallet Instant RM 10 RM 5,000
GrabPay Instant RM 10 RM 5,000
Boost Instant RM 10 RM 2,000
Direct Bank Transfer 1–3 hours RM 50 RM 100,000

All deposits must come from an account registered in your own name. 789k does not accept deposits via third-party accounts, anonymous accounts, or any method not officially listed on the platform. Deposits received from unknown sources will be returned and the associated account may be subject to investigation.

789k does not charge any transaction fees for deposits. However, your payment service provider or bank may impose their own charges, which are beyond our control.

04

Fund Withdrawal

Fund withdrawals at 789k are processed by our finance team within 15 to 120 minutes on business days, subject to completed KYC verification and no pending security issues on your account.

Withdrawal Terms

  • The account must have completed full KYC verification before the first withdrawal can be processed.
  • Funds must have been deposited using a valid and verified payment method.
  • If there is an active bonus in the account, the bonus wagering requirement must be fulfilled before a withdrawal is permitted.
  • The minimum withdrawal is RM 50 and the maximum is RM 50,000 per day for regular members.
  • Platinum VIP members and above are eligible for higher withdrawal limits based on their membership tier.

Withdrawal Methods

Withdrawals may only be made to the same payment method used for your deposit, or to a Malaysian bank account that has been registered and verified in your name. 789k does not process withdrawals to third-party accounts under any circumstances.

Withdrawals submitted on public holidays or after 11 PM may be processed on the next business day. This timeframe is beyond 789k's control and depends on bank processing times.

05

Bonuses & Promotions

789k offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated alongside each offer, in addition to the general terms outlined below.

Wagering Requirement

Every bonus received comes with a wagering requirement that must be fulfilled before bonus funds or wins derived from that bonus may be withdrawn. The wagering requirement is typically expressed as a multiplier, for example "5x" means you must place bets totalling 5 times the bonus value before a withdrawal is permitted.

General Bonus Rules

  • Each member may only claim each type of bonus once unless otherwise stated.
  • Bonuses have a validity period (expiry) that is typically between 7 and 30 days after being credited.
  • Some bonuses are only valid for specific game categories such as slots only or live casino only.
  • The maximum betting limit when using bonus funds is RM 25 per round or bet unless otherwise stated.
  • 789k reserves the right to void bonuses and associated wins if there is evidence of bonus abuse.
  • Bonuses cannot be transferred between accounts or exchanged directly for cash.

Bonus Abuse Warning: Any attempt to exploit the bonus system through low-risk betting, alternating games, collusion with other players, or the use of multiple accounts will result in immediate account closure and forfeiture of all associated wins.

06

Game Rules

All games available on the 789k platform — including slots, live casino, sports betting, bingo, and esports — operate according to the specific rules set by the respective game providers and the general rules of 789k.

Game Results

The results of all casino and slot games are determined by the system. Random Number Generator (RNG) that has been audited and verified by a qualified independent body. These results are final and cannot be disputed unless there is substantial evidence of a clear technical failure.

Sports Betting

Sports betting odds may change at any time before a bet is confirmed. Confirmed bets cannot be cancelled by the user except under certain circumstances specified in the 789k sports betting rules. Any bet placed at clearly incorrect odds due to a technical error may be voided by 789k.

Technical Disruption

In the event of an internet connection disruption, software failure, or other technical issues during a gaming session, 789k will use the last recorded data from our servers as a reference to resolve any disputes. Funds held due to a confirmed technical disruption will be returned to the user's account within 24 business hours.

07

Prohibited Conduct

To ensure a fair and safe environment for all users, the following are strictly prohibited on the 789k platform:

  • Fraud & Forgery: Providing false information during registration or the KYC process, including the use of another person's identity.
  • Unauthorised Software Usage: Using automated bots, macro software, artificial intelligence algorithms, or any automated tools to play or place bets.
  • Collusion: Colluding with other players to gain an unfair advantage in table games or Live Casino.
  • Money Laundering: Using the 789k platform as a means to process or conceal funds derived from illegal activities.
  • System Exploitation: Exploiting technical vulnerabilities, software errors, or system loopholes to obtain unauthorised wins or bonuses.
  • Intentional Problem Gambling: Systematically playing games with the maximum RTP value solely to fulfil bonus wagering requirements, a practice known as "bonus abuse".
  • Cyber Attack: Any attempt to disrupt, hack, or damage the systems, servers, or source code of 789k.

Any breach of the above prohibitions will result in immediate account closure, forfeiture of all balances and wins, and where appropriate, legal action may be taken against the individual concerned.

08

Account Closure & Suspension

789k reserves the right to suspend or close any user account at any time with or without prior notice under the following circumstances:

  • Violation of any term stated in this document.
  • Failure to complete the KYC verification process within the stipulated timeframe.
  • Suspicious activity related to financial fraud or money laundering.
  • Requests from relevant regulatory bodies or authorities.
  • A business decision by 789k to discontinue services to specific users or in certain regions.

Voluntary Closure

You have the right to close your account at any time by contacting the 789k support team. Prior to closure, all valid fund balances will be returned to you once the verification process is complete, provided there are no active wagers or pending investigations.

09

Liability Cap

789k shall not be held liable for any loss, damage, or disruption arising from the following:

  • Internet outages, internet service provider (ISP) failures, or connectivity issues on the user's end.
  • User actions that violate these Terms.
  • Technical failures caused by third parties such as payment providers or game providers.
  • Losses arising from confirmed and initiated betting decisions.
  • Any indirect, incidental, or consequential losses exceeding the liability limits set by applicable law.

In all circumstances, the maximum liability of 789k to any user for any claim is limited to the actual net deposit amount made by that user in the 12 months preceding the claim.

10

Privacy & Personal Data Protection

789k takes user privacy very seriously. All personal data collected during the registration process, KYC verification, and platform usage will be handled in accordance with Privacy Policy our comprehensive.

In summary, we are committed to:

  • Not selling or disclosing your personal data to third parties for marketing purposes without your consent.
  • Storing your data using AES-256 encryption and industry-standard security measures.
  • Using your data solely for platform operations, identity verification, fraud prevention, and regulatory compliance.
  • Allowing you to access, correct, or request the deletion of your personal data in accordance with the rights granted under applicable data protection laws.
11

Responsible Gaming

789k believes that online entertainment should be enjoyable and controlled. We provide a variety of tools to help you stay in control at all times:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
  • Loss Limit: Cap the maximum amount you can lose within a set period.
  • Session Time Limit: Set a time limit for each of your gaming sessions.
  • Self-Break: Take a break from the platform for 24 hours, 7 days, or 30 days with a single click.
  • Self-Exclusion: The option to permanently self-exclude from the platform if needed.

All of these tools can be activated instantly through your account settings without needing to contact customer support. For more information, please visit the Responsible Gaming our.

If you or someone you know is experiencing issues related to gambling, please contact the 789k support team, who are ready to help connect you with appropriate professional assistance.

12

Term Amendments & Applicable Law

789k reserves the right to amend, update, or replace any part of these Terms at any time. Material changes will be communicated to members via their registered email and in-account notifications at least 7 days before taking effect. Minor changes such as spelling corrections or terminology clarifications may be implemented without prior notice.

Language

The Bahasa Malaysia version of this Terms document is the primary applicable version. In the event of any conflict between a translation in another language and the Bahasa Malaysia version, the Bahasa Malaysia version shall prevail.

Law & Jurisdiction

These terms are governed by the laws applicable to the 789k operating licence. Any dispute arising from or in connection with these Terms shall first be resolved through 789k's internal dispute resolution process, and if necessary, through binding arbitration in accordance with the rules set by the relevant regulatory authority.

Section Facilities

Should any provision of these Terms be found invalid or unenforceable by a court of competent jurisdiction, that provision will be appropriately modified or removed, while all remaining provisions will continue in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the 789k support team via live chat available 24/7 on the platform, or by email at [email protected]. Our response time does not exceed 3 minutes via live chat.

Ready to Get Started?

Register a free account today and enjoy a safe, fair online entertainment platform designed specifically for Malaysian players.

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